Privacy Policy
This Privacy Policy explains how WebAPIAlerts collects, uses, discloses, and protects information when you use our websites and services.
Who we are and scope
WebAPIAlerts provides uptime and API monitoring services. This Policy applies to our website and product. If you are located in the United Kingdom (UK) or European Economic Area (EEA), WebAPIAlerts is the data controller of your personal data for the purposes of the UK GDPR and EU GDPR, respectively.
Information we collect
- Account information: name, email address, authentication details, and organization info you provide.
- Billing information: payment method details are entered directly with Stripe for processing. We do not receive or store your full card details.
- Service data: endpoints, check configurations, incident notes, and status page content you submit to use the service.
- Cookies and similar technologies: used strictly for authentication and essential preferences. We do not collect operating system details or event telemetry.
How we use information
- Provide and maintain the services you request.
- Process payments and manage subscriptions through Stripe.
- Communicate important updates and respond to support requests.
- Comply with legal obligations and enforce our terms.
Legal bases (EEA/UK)
Where the UK GDPR/EU GDPR applies, we process personal data under these legal bases: (a) performance of a contract (to provide the service); (b) legitimate interests (e.g., securing and improving the service); (c) consent (where required, e.g., certain cookies/marketing); and (d) legal obligations.
Sharing and disclosure
We do not sell, rent, or share personal data. We also do not disclose personal data to third parties, except where required by law. Billing information is provided by you directly to Stripe for payment processing; we do not store your full card details.
International transfers
We do not transfer personal data outside your country or region (including the UK/EEA). If our practices change in the future, we will implement appropriate safeguards (such as Standard Contractual Clauses) and update this Policy before any transfer occurs.
Data retention
We retain personal data for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce agreements. Service data may be aggregated or anonymized for analytics.
Your rights
Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. UK/EEA users also have the right to lodge a complaint with a supervisory authority. If processing is based on consent, you may withdraw consent at any time.
Security
We implement technical and organizational measures to protect personal data, including encryption in transit, access controls, and monitoring. No method of transmission or storage is 100% secure.
Cookies
We use necessary cookies for authentication and functionality, and optional analytics cookies to understand usage. You can control cookies through your browser settings. Where required, we will request consent for non‑essential cookies.
Children
Our services are not directed to children under 16. If you believe a child has provided personal data to us, contact us and we will take appropriate action.
Changes
We may update this Policy from time to time. We will post the updated version with an updated effective date. Continued use of the services indicates acceptance.
Contact
For privacy questions or requests, contact tkc@webapialerts.com. If you are in the UK or EEA, you may also contact your local data protection authority.